Privacy & your data
Waiting-list information
HEALABLE London Ltd collects your email address and, if you choose, first name, country, city and postcode for launch and availability updates and to understand interest by location. We do not ask for a street address or phone number. We record the signup time in UTC, the originating page, and consent timestamps and versions. The form does not collect an IP address or device fingerprint; hosting providers may process network information to operate the website.
Your choices
Launch and availability consent is required to join. Broader product news and offers are a separate optional choice. Both boxes start unchecked. Joining is not a purchase, reservation or guarantee of stock or a date. Repeating a signup does not change stored consent or restore a withdrawn subscription.
Storage & access
Registrations and consent are stored in the site's Lovable Cloud database. Access is restricted to explicitly authorised administrators, who can search records, export them, record withdrawals and delete registrations. Admin accounts use Cloud authentication and have a separate editable profile for display name and preferences. Signing in alone does not grant access to waitlist data.
Unsubscribe, access or deletion
You can withdraw launch updates, offers or both at any time, or request access or deletion, by emailing info@healabletherapy.com. Please use the registered email address and tell us what you wish to withdraw. Automatic waitlist confirmation and token-based unsubscribe emails are not currently available. An authorised admin records opt-outs; withdrawn consent is not silently restored. We have not set a fixed retention period. Contact us about continued storage or deletion.
Healy AI chat
Messages you send to Healy, including recent assistant replies, are forwarded through Lovable's AI Gateway to Google's Gemini model (google/gemini-3-flash-preview) to generate a reply. The current implementation sends up to the last 20 messages, each limited to 4,000 characters, plus product guidance. It does not attach your waitlist registration. The chat interface keeps conversation state in memory rather than saving it to our database or browser storage. External provider processing and retention are not controlled by this interface. Do not share sensitive personal or medical information with Healy.
Other website services
The website loads its fonts from Google Fonts and serves supplied device images and video through hosting asset services. Administrators' login sessions are stored by the authentication client in the browser so they can stay signed in. Waitlist submission does not create a customer login.
Consent wording versions: launch-v1-2026-10-26 and offers-v1-2026-10-26.